Shipping Policy

Thank you for shopping with us! We are committed to providing a smooth and reliable shipping experience.

Order Processing

• Orders are processed within 1–3 business days after payment is received.

• Orders are processed Monday through Friday, excluding weekends and public holidays.

• During peak seasons, promotions, or holidays, processing times may be slightly longer.

Shipping Times

Estimated delivery times are:

• Domestic Orders: 3–7 business days

• International Orders: 7–21 business days (depending on the destination and customs processing)

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location and the shipping method selected.

We may offer free shipping on qualifying orders. Any applicable free shipping promotions will be displayed on our website.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number (if available). Tracking information may take up to 24–48 hours to become active.

International Shipping

We ship to selected countries worldwide.

International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country's customs authorities.

Delayed or Lost Shipments

While we work with trusted shipping carriers, delivery delays can occasionally occur due to weather, customs, carrier issues, or other circumstances beyond our control.

If your order has not arrived within the expected timeframe, please contact us and we will help investigate the shipment.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

We are not responsible for delays or lost packages resulting from incorrect or incomplete addresses provided by customers.

Damaged or Missing Items

If your order arrives damaged or if items are missing, please contact us within 7 days of delivery. Include your order number and photos of any damaged items so we can assist you as quickly as possible.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team through our Contact Us page or by email. We aim to respond to all inquiries within 1–2 business days.